I love watching football when the home team is playing. This past week NE Patriots did a great job of bringing home the win. I got to thinking about why they pulled it off this week and not some of the other weeks, so I asked around. It seems a lot had to do with the players playing their position, and they played it right from start to finish. Not unlike what we want employees to do. Do what you’re supposed to do from start to finish. Sure there are a lot of variables that are also considered, but if employees get it right, the owner has a pretty good shot at a win for the customer.
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